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Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has updated its measurement guidelines for women's and children's clothes failing to inform all users about the change.

Online Platforms Reaction

Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted because of the remapping.

The company said the new system was more in line with similar services.

The platform has recommended to examine their items and update the measurements by hand where appropriate, which has left users frustrated.

Sizing System Modifications

Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.

Member Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Another user, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.

Necessary Adjustments

A different user, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.

Marketplace Information

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance when a surprising modification within the service has received backlash: previously, Vinted reversed a change regarding delivery choices after backlash from users.